Terms & Conditions
Effective Date: August 20, 2026
These Terms & Conditions (“Terms”) govern your use of divergentdesigns.shop and your purchase or use of products and services offered by Divergent Designs LLC (“Divergent Designs,” “we,” “us,” or “our”).
By accessing our website, placing an order, or using our products or services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or purchase our products.
Use of Our Website
You may use this website only for lawful purposes. You agree not to misuse the website, interfere with its operation or security, attempt unauthorized access, or use the website in a manner that violates applicable law or the rights of others.
We reserve the right to modify, suspend, or discontinue any portion of the website at any time.
Products and Orders
We make reasonable efforts to accurately describe and display our products. However, colors, appearance, packaging, dimensions, materials, and other details may vary slightly from photographs or descriptions.
We reserve the right to modify or discontinue products, limit quantities, correct errors, and cancel or refuse orders when reasonably necessary, including in cases of pricing errors, suspected fraud, product unavailability, or other circumstances affecting our ability to fulfill an order.
Prices are subject to change without notice.
Payment
Payment must be made through the payment methods available at checkout. Payments may be processed by third-party payment providers and are subject to their applicable terms and policies.
You agree to provide current, complete, and accurate billing and payment information when making a purchase.
Shipping and Delivery
Shipping and delivery estimates are provided as estimates only and are not guaranteed unless expressly stated otherwise.
Divergent Designs is not responsible for delays caused by shipping carriers, weather, natural disasters, incorrect addresses supplied by customers, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address.
Returns and Refunds
Returns, exchanges, and refunds are governed by our separate Refund Policy, which is incorporated into these Terms by reference.
Please review our Refund Policy before making a purchase.
Product Use and Safety
Divergent Designs products are intended to provide general tools for calm, focus, sensory support, emotional regulation, and everyday well-being.
Customers are responsible for using products according to any instructions, warnings, age recommendations, and intended uses provided with the product.
Children should use products with appropriate adult supervision when applicable.
Products should not be used in a manner inconsistent with their intended purpose. Discontinue use if a product becomes damaged or presents a potential safety concern.
Educational and Wellness Disclaimer
Content and products provided by Divergent Designs are intended for general educational, informational, and wellness purposes.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent autism, anxiety, ADHD, sensory processing difficulties, or any other medical, psychological, developmental, or health condition.
Nothing on this website, our social-media accounts, product packaging, instructional materials, or other Divergent Designs content should be interpreted as medical, psychological, therapeutic, or other professional healthcare advice.
Our products and content are not substitutes for evaluation, diagnosis, treatment, or advice from a qualified healthcare professional.
If you have concerns regarding your own health or a child's health, development, behavior, or well-being, consult an appropriate qualified professional.
Individual Results
Every individual is different. We do not guarantee that any product, strategy, activity, sensory tool, calming technique, or other resource will produce a particular result.
Experiences described by Divergent Designs, its founders, customers, or members of its community should not be interpreted as guarantees that another person will experience the same results.
Personal and Family Experiences
Divergent Designs may share personal experiences related to autism, neurodivergence, parenting, sensory needs, emotional regulation, and family life.
These stories represent individual experiences and perspectives. They are shared for educational, informational, and community purposes and should not be interpreted as professional advice or universally applicable guidance.
Intellectual Property
Unless otherwise stated, all website content and original materials created by Divergent Designs—including text, graphics, logos, product designs, card designs, photographs, videos, educational materials, downloads, and branding—are owned by or licensed to Divergent Designs LLC and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, sell, modify, republish, or commercially exploit our proprietary materials without prior written permission.
Purchasing a Divergent Designs product does not transfer ownership of any associated intellectual property.
User Content and Reviews
If you voluntarily submit a product review, testimonial, photograph, comment, or other content directly through features of our website, you represent that you have the right to submit that content.
We may display reviews and testimonials submitted through our website in connection with our products and services, subject to applicable law and our Privacy Policy.
We will not knowingly misrepresent or materially alter the substance of customer testimonials.
Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, social-media platforms, and other service providers.
Divergent Designs does not control these third parties and is not responsible for their content, availability, privacy practices, policies, or actions.
Limitation of Liability
To the fullest extent permitted by applicable law, Divergent Designs LLC and its owners, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, content, or services.
To the fullest extent permitted by law, our total liability arising from a particular product purchase will not exceed the amount you paid to Divergent Designs for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website, content, and products are provided on an “as is” and “as available” basis except for any warranties expressly provided by us or required by law.
We do not guarantee that our website will always be uninterrupted, error-free, or free from harmful components.
Nothing in these Terms eliminates any warranty or consumer right that cannot legally be waived.
Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Divergent Designs LLC and its owners, officers, employees, contractors, and affiliates from claims, liabilities, damages, and reasonable costs arising from your unlawful use of our website or your material violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute arising from these Terms or your use of our website or products will be subject to the jurisdiction of the appropriate courts located in Florida, except where applicable consumer law requires otherwise.
Changes to These Terms
We may update these Terms periodically to reflect changes to our products, services, business practices, or legal requirements.
The revised Terms will be posted on this page with an updated Effective Date. Your continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by law.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Contact Us
Questions regarding these Terms & Conditions may be directed to:
Divergent Designs LLC
Email: info@divergentdesigns.com
Website: divergentdesigns.shop